Bedrock Troubleshooting

Table of contents

Full size Display Port does not work in Bedrock R7000 Basic

Status

Open

Symptom

Bedrock R7000 Basic has four display outputs (1x HDMI, 2x mini-DP, 1x full size DP).

As of Mar-2024, full size DP does not yet function due to an internal port configuration issue involving the SoC and BIOS.

SolidRun R&D is working on solving the issue.

Workaround

Use the other ports for connecting displays.

System reboots under certain conditions while HDMI is connected

Status

resolved

Symptom

Bedrock R7000 reboots when HDMI display is connected in the following scenarios:

  • Running lspci and accessing device 08:00.03

  • Running some programs that are opening a GUI

  • Installing AMD GPU Windows drivers

  • Booting Windows installer

Solution

Update to BIOS V33

USB 10G (Closest to console port) hotplug doesn't work

Status

Resolved

Symptom

When unplugging and plugging a USB device to the 10G USB port (closest one to the console port) the USB device has power but no data.

SolidRun R&D is working on solving the issue.

Solution

Windows: Disable USB Power Managment for USB Host Controller in Device Manager.

Linux: Add usbcore.autosuspend=-1 to grub command line

sudo nano /etc/default/grub

Find the line that starts with: GRUB_CMDLINE_LINUX_DEFAULT

Add the usbcore.autosuspend=-1 argument

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.autosuspend=-1"

Save the new configuration

update-grub

 

Bedrock reboots once when booting to OS after power loss

Status

Open

Symptom

When device loses power, before booting to OS it reboots one time then boots to OS normally.

Workaround

Let the device reboot, after which it will continue working normally, until the next power loss.

 

 

SolidRun Ltd.